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Principal Office ? Yes No Do you have other offices ? Yes No If Yes, do you want to implement the system in these offices also ? Yes No Do you have only one stage to serve customers ? Yes No Do you have only one entry point ? Yes No If No, do you wish to implement ticket machine in every entry ? Yes No Remarks / Notes       Do you have several type of services / operation ? Yes No Your counter specifications;       Multi purpose Yes No   Partially multi purpose Yes No   Single purpose Yes No Do you need customer transfert between counters? Yes No How many counter do you have ? Do you want to be able to use statistical report module? Yes No Remarks / Notes Company   Company Name Adress   Telephone Web   Project Manager Name Telephone E-mail Department Position