HomeSite Map  |  Download  |  Contact Us EN  |  TR
 
 
 
 

SERVICES

 
S-Matik, with its wide and flexible range of solutions helps you to solve Customer Guide and Queue Management issues like average waiting time, resource planning, customer satisfaction etc.

 
Below you can find some examples to our current solutions:

 



Bank-Branch Management: Queue management in the banks is directly related to customer satisfaction, conscious of this relationship S-Matik provides solutions, which are in line with banks’ general customer satisfaction priorities and policies. S-Matik provides effective working conditions to your employees and reduces waiting times avoid unnecessary time losing for your staff and customers. Detailed reports, which you will obtain from S-Matik will help you to define different priority rules and effective resource planning according to current and expected workload.



Hospital-Service Management: S-Matik, manages the patient flow and guide patients to concerned service. In the same time S-Matik helps you to build the workload equilibrium between policlinics and staff.





Public/Private Institutions Management: S-Matik, provides solutions to all institutions where there is a need to guide customers. S-Matik, increases the effectiveness of staff and customers satisfaction, reduces the wasted time.

Currently S-Matik systems are installed in many different institutions such as; public notary, Tax Services, Post-Offices, Airlines-Railway Offices, Public Natural Gas- Water - Electricity Offices, Consulates, etc…